Frequently Asked Questions for Healthcare Providers
1) What types of genetic mutations does your testing identify?
Our testing identifies hereditary mutations linked to various cancers, including but not limited to BRCA1/BRCA2 for breast and ovarian cancer, Lynch syndrome for colorectal cancer, and other specific gene mutations related to familial cancers.
2) How long does it take to get the test results?
Standard genetic test results are typically available within 4-5 weeks from the date of sample collection. For urgent medical decisions, we offer expedited genetic testing with a turnaround time of 2-3 weeks from the date of sample collection.
3) What does the genetic counselling session involve?
Our genetic counselling sessions include pre-test counselling to explain the test and its potential outcomes, and post-test counseling to help patients understand their results, the implications, and the next steps for their health management.
4) How do you handle patient data and privacy concerns?
We strictly comply with the Personal Data Protection Act 2010 (PDPA) and follow rigorous protocols, ensuring that all genetic information is securely stored and only shared with authorized personnel.
5) What is the cost of the genetic testing and counselling services?
The cost varies depending on the specific tests and services required. We offer competitive pricing and special programs for underprivileged patients. Please contact us to inquire about the estimated cost and explore any available promotional packages.
6) Can family members also get tested and counselled?
Yes, we encourage family members to get tested and offer counselling to assess their own risks and take preventive measures.
6) How do you facilitate remote consultations?
We use a secure video conferencing platform for remote consultations, allowing patients to access our services from the comfort of their homes.
7) What are the qualifications of your genetic counsellors?
Our genetic counsellors are fully qualified and highly experienced professionals with extensive training in genetics and counselling.
8) How can we integrate your services into our practice?
We can help seamlessly integrate our genetic testing and counselling services into your practice, providing the necessary tools and support. Please contact us to learn more about the process.